Help

We are always here to offer you our support!

No, there si no need for you to create an account! You can simply proceed using our guest checkout.

No matter how many items you have in your shopping cart, you only need to check out once.

Choose your shipping preference, then proceed to payment and select your payment method.


It is very important for us that our buyers feel safe while shopping on our site and that the payment process is accessible and runs smoothly.

That is why we now accept all major credit and debit cards, as well as PayPal.

We only ship to the USA for the moment, but as we love to continously improve our products and services, we are working on shipping internationaly in the future!

Here at UPGORILO we guarantee to deliver our product to buyers within 7 days. 

Please know that due to the COVID-19 situation, the transport may be affected and the shipping may suffer delays. 

If you want to know more about our shipping services, you can check out our Shipping Policy

We know how important your order is, so we aim to fulfill orders as quickly as possible! While we cannot cancel or change an order once it has been placed, you are welcome to return your items in accordance with our Return Policy once your order has been delivered to you.

Feel free to contact us for any other questions or if you need help regarding our products. We love to help!

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right for you right away!

Please know that here at UPGORILO our focus is always directed towards our clients' satisfaction and we stand 100% behind our brand.

To start a return, you can contact us at contact@upgorilo.com and we will do our best to solve the situation right away!

For more information about the return process, please check out our Return & Refund Policy.

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